by Chip Heath
Heath shows the most memorable experiences share common elements: elevation, insight, pride, and connection. By deliberately engineering these moments, leaders can transform ordinary experiences.
In this collection, The Power of Moments references 2 other books.
It draws on Thinking, Fast and Slow and Flow.
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References Kahneman's peak-end rule and duration neglect research on how we remember experiences
Cites Csikszentmihalyi's flow states when discussing moments of elevation and deep engagement
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