Crucial Conversations

Crucial Conversations

by Kerry Patterson

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Patterson argues that most organisational failures trace back to crucial conversations people avoid. Learning to speak honestly when stakes are high and emotions run strong changes everything.

Published:
Pages:
272
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In the Conversation

In this collection, Crucial Conversations references 1 other book and is cited by 2 other books.

It draws on The 7 Habits of Highly Effective People.

It’s picked up by The Ideal Team Player and Crucial Accountability.

Scroll down to read the exact passages where other authors reference this book and what they say about it.

What This Book Draws On

1

The books Patterson references and why each one mattered to the argument.

What Other Authors Say About It

2

The exact passages where other authors bring up “Crucial Conversations” and what they take from it.

Draws on Patterson and colleagues' Crucial Conversations when describing how managers must coach team members who are missing one of the three virtues

The Ideal Team Player

Cited in

The Ideal Team Player

by Patrick Lencioni

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Explicit companion volume to Patterson and colleagues' own Crucial Conversations, applying the same STATE-and-safety model specifically to accountability failures

Crucial Accountability

Cited in

Crucial Accountability

by Kerry Patterson

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Intellectual Lineage

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